Privacy Policy

Effective Date: June 4, 2026

Introduction

This Privacy Policy describes how snug-flow collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information when you submit inquiries
• Email address for communication purposes
• Service preferences and project details you share with us
• Technical information such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Improve our website and service offerings
• Send relevant information about our services with your consent
• Analyze website usage and trends
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations, under strict confidentiality agreements
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

[email protected]
123 Collins Street
Melbourne, VIC 3000
Australia